Each monitoring session will last for a maximum of 14 days, and the Monitor is non-reusable. Once removed, please discard it following all applicable local regulations related to the disposal of electronic equipment, batteries, sharps, and materials potentially exposed to interstitial fluids.

The Monitor has been researched and thoroughly tested to be applied on the rear of the upper arm for the best experience. We do not recommend applying the Monitor on your abdomen, thigh, buttocks, back, or areas where excessive activities or movements may cause the Monitor to fall off.

Please avoid using body lotions or creams in the area as they may interfere with Monitor readings and impair the Monitor's adhesion. Select a smooth skin area free from birthmarks, stretch marks, scars, or lumps at least one inch away from where you usually inject your insulin.

The Monitor is minimally invasive; most users feel no pain at all, while a minority experience slight pain, which also diminishes over time. If you continue to experience pain 12 hours after application, please do not hesitate to contact us.

Tattoos are not definitive restrictions regarding the application (sometimes the tattoos cover the whole arms, etc.); it doesn't mean that the user is unable to use the Monitor. However, sometimes, for rare conditions, the ingredients of ink can lead to less effective adhesion or compromised Monitor accuracy.

The Monitor is intended for simplified applications and can be applied independently by the user or with assistance from a family member or friend if they encounter difficulties.

The Monitor adopts the tiny fibre filament design, the filament is very soft, and you can barely feel it once applied. The Monitor is only a quarter of the size and weighs 1.3 grams.

The Monitor is minimally invasive. The fibre filament of the Monitor is in contact with interstitial fluid, but it is tiny and soft at 5 mm in length.

Continuous glucose monitoring is a wearable technology that automatically tracks glucose levels in real-time and transmits them to your devices. You can check your glucose level anytime at a glance. You can also review how your glucose changes over a few hours or days to analyze glucose trends. Monitoring your glucose level in real-time can help you make more informed decisions about balancing your food, physical activity, and overall well-being.

A complete package consists of a ①Sensor, a ②Transmitter (which are combined to form a Monitor), and an Applicator. The corresponding apps from the Syai Health software collection can be used to view real-time glucose readings.

The clinical benefits of the Syai Tag Continuous Glucose Monitoring System include reductions in acute diabetes events, all-cause hospitalizations, hospitalized ketoacidosis episodes, improved well-being, and decreased disease burden.

The Syai Tag Continuous Glucose Monitoring System can help reliably identify people with diabetes who are at risk for hypoglycemia and is a powerful intervention for the avoidance of mild and severe hypoglycemia.

The Monitor is always on and recording glucose levels—whether you are showering, working, exercising, or sleeping. It's designed to function without downtime for the lifespan (14-day monitoring period).

You can regularly check your glucose levels using a standard blood glucose meter. Many people do just that. However, finger-prick tests only measure glucose at one moment in time. It is like reading one page of a book. Doing more fingerstick tests gives you more snapshots, which can offer clues to what is happening with your blood sugar levels.

Apart from convenience (eliminates frequent fingerpricks and provides the user with real-time data feedback), the Monitor also works with digital software integration to provide standardized analytics. CGM readings hold different time concepts against BG results, helping the user to discover the pattern with a consistent picture.

The Monitor makes it easier to manage Type 1 or Type 2 diabetes.

In short, the glucose data and analytics will:

Almost everyone! Data supports the use of CGMS for essentially everyone with diabetes, including type 1/2 diabetes as well as prediabetes. CGMS has been experimented with individuals without diabetes, including athletes. If you have type 2 diabetes, even without insulin injection demands, CGMS can be very beneficial. The continuous monitoring with standardized reports provides users with insights and analytics, enabling them to understand how their bodies respond to what they consume. The utilization of CGMS can result in significant lifestyle changes for people living with diabetes.

Kindly review the following scenarios to determine your current situation:

- Please verify whether Bluetooth is enabled. If it is not enabled, connection cannot be facilitated.

- Please verify whether Bluetooth is enabled. If it is not enabled, connection cannot be facilitated.

- The app will automatically reconnect with the monitor upon brief disconnection; please wait for a short while and follow the instructions on screen.

Should you encounter difficulties in establishing a connection following these procedures, please do not hesitate to contact us or your local distributor for further assistance and troubleshooting.

The fingerprick test measures the glucose level in the blood, whereas the Monitor measures glucose in your interstitial fluid, not your blood. The level of glucose in interstitial fluid reacts more slowly than the level of glucose in the blood. Therefore, users of the Monitor should be aware that there is usually a lag of approximately 15-20 minutes between rises (or falls) in glucose levels compared with blood glucose. The CGMS can assist with seeing your glucose values and trends in real-time in interstitial fluid, as mentioned above.

Note: If you feel uncomfortable, please seek professional medical advice if necessary.

When "HI"/"LO" appears in the reading, there are two possibilities:

HI: Glucose level is above 25 mmol/L or 450 mg/dL; or the operating temperature is above 45 ℃;

LO: Glucose level is lower than 2 mmol/L or 36 mg/dL, or the operating temperature is lower than 2 ℃.

Please check if the Monitor is working properly. If the readings are fluctuating exceptionally, please wait as indicated in-app and check again. The app will also try to reconnect the Monitor when possible. The Monitor will be terminated if you receive HI/LO readings more than three times consecutively. Please contact us in this case.

When you see a HI/LO reading on the homepage, don't worry, the monitoring will continue, but if you feel unwell when "HI/LO" is displayed on the monitoring page, please check your BG and seek HCP assistance as needed.

No. The Monitor will disable itself after you tap "End My Session" and cannot be reconnected. You will need to use a new Monitor to connect again.

Yes. All historical data is stored under your account. However, you may still need to synchronize the data when the Monitor expires (if there is missing data, a system notification will pop up); otherwise, the data will not be saved to your account.

We won't collect the info or sell it. It's used for system functionality concerns for the nearby device discovery feature to work with different variations of iOS and Android systems (in other words, compatibility), and we will strictly follow our privacy policy agreement concerning relevant regulation compliance.

The Glucose Report contains standardized metrics for a more comprehensive summary of your sessions. Go to “Profile-Glucose Report”, there will be reports available for you to review.